TERMS AND CONDITIONS

Terms and Conditions

Effective Date: 1st January 2021
Last Updated: 29th August 2025

Welcome to www.sophiespencer.com.au (the “Website”), operated by Sophie Spencer, trading as Branding by Sophie ("we", "us", "our"). By accessing or using this Website and our services, you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully.

1. Eligibility & Age Restrictions

This Website is intended for users aged 16 years and older. Certain services, including women’s experiences, are restricted to individuals aged 18 and over. By using this site, you confirm you meet these age requirements. We reserve the right to request proof of age where necessary.

2. Services Offered

Sophie Spencer provides services including but not limited to:

  • Website Design

  • Photography

  • Branding Consultancy

  • Women’s Events and Experiences (18+)

Some services may be subject to individual agreements or contracts, which will take precedence over these general Terms where applicable.

3. User Conduct & Prohibited Activities

By using this Website, you agree not to:

  • Use the Website for any unlawful, harmful, or fraudulent purpose

  • Interfere with the operation or security of the Website

  • Attempt to gain unauthorized access to systems or data

  • Use any automated means (e.g., bots, scrapers) to access content

  • Reproduce, distribute, or copy any content without express written permission

  • Submit false, misleading, or defamatory information

  • Violate any applicable laws or regulations in your jurisdiction

Any violation may result in immediate termination of your access and, if necessary, legal action.

4. Intellectual Property

All content on this Website — including text, images, graphics, branding, and media — is the exclusive property of Sophie Spencer / Branding by Sophie. Copyright is not granted for use, reproduction, redistribution, or modification of any materials without prior written consent.

5. Sales, Payments & Refund Policy

  • All sales are final. Due to the nature of our services, refunds are not guaranteed.

  • Refunds, if applicable, will depend on the type of service booked and the terms of your individual contract.

  • Any approved refunds will not include processing or transaction fees, including those charged by Hnry or third-party processors.

  • All payments are processed through Hnry, our accounting system. You agree to Hnry’s processing terms when making a payment.

6. Booking Terms for Women’s Experiences

  • Women’s experiences are strictly 18+.

  • By booking, you confirm that you meet the age requirement.

  • Further terms may be outlined in your individual event contract or agreement.

7. Termination

We reserve the right to suspend or terminate your access to our Website or services at any time, without notice, for behaviour that violates these Terms or any applicable law.

8. Limitation of Liability

To the fullest extent permitted by law, Sophie Spencer / Branding by Sophie shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of income, data, or business opportunities

  • Errors or interruptions in website functionality

You use this Website and our services at your own risk.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

10. Changes to Terms

We reserve the right to modify or update these Terms at any time. Changes will be posted on this page with the “Last Updated” date updated accordingly. Continued use of the Website constitutes acceptance of those changes.

11. Privacy Policy

Your use of this Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

If you have any questions about these Terms, please contact us at:
📧 hello@sophiespencer.com.au
🌐 www.sophiespencer.com.au